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Quality Assurance and Program Improvement for All 245D Licensed Services – Virtual Classroom
April 26 @ 10:00 - 11:00
Quality Assurance and Program Improvement is required for providers in both 245D and 9544; but what does Quality Assurance mean? In this virtual classroom we’ll take a closer look at how providers can evaluate quality including levels of satisfaction of people supported and effectiveness of services provided. HOW do you evaluate? WHAT do you identify? WHEN do you implement additions or revisions to the way you provide services? This course will provide you tips to using those critical thinking skills to identify, implement and monitor the quality of services that your program provides.
CEU Contact Hours: 1.2 for Nurses, 1 for Social Workers