Question 1

I'm just starting a business in the disability field. What should I do first?

Accepted Answer

STAR has an introductory consulting session that can help you understand the field, current trends, and licensing needs. We offer you an opportunity to ask questions and get up to date and professional answers. This is a good first step to figure out if a business in the disability field is right for you. You can book an appointment online.

Question 2

My agency isn't in the metro area. Do your consultants and trainers travel?

Accepted Answer

Yes! STAR is proud to provide services to agencies across the state of Minnesota. We will travel to your site for training or consulting and make it as cost effective as possible. We can also consult via phone conference, email, Microsoft Teams, Zoom, any way your business needs require.,

Question 3

Our agency has a lot of citations and feels overwhelmed. Can you help?

Accepted Answer

Yes! STAR can help improve your systems, train your staff, and figure out how to avoid problems in the future. We have helped many agencies with their citations, fines, and conditional licenses, and we work with you to create sustainable changes that meet the needs of licensing and work for your agency.

Question 4

What are your rates?

Accepted Answer

Rates vary by the product or services requested. You will always know the price of any requested item and have an opportunity to approve any costs before we begin work. Contact us with a description of your needs for a quote.

Question 5

I have a specific training need, and I don't see the class listed. Can you help?

Accepted Answer

The courses listed in our library are examples of the most often requested topics. We have dozens of other topics available. We can also work with our customers to customize the training to fit their specific staff development needs. We can tailor the curriculum, even combine curricula, to create the perfect training for your staff. You can request a quote online.

Question 6

I took a class at STAR.  Can I get a copy of my certificate of attendance?

Accepted Answer

STAR Services does not maintain training records for our customers. Please contact the Human Resources department of the organization who paid for your training to request a copy of your certificate. If you were a self-pay student, or need a certificate for a management-level course, please contact 651-644-3140 ext 400 or training@starsvcs.com.