Resources for Inclusive Customers
STAR offers a variety of resources to help you get the most out of online training as well as QuickStart guides and video tutorials for common LMS tasks.
Looking for a tutorial you don’t see here? Contact the Help Desk
Resources
- Contact Help Desk
- Help Desk Support Guide (PDF)
- Student Guide (PDF)
- Technical Support Guide (PDF)
- Course Listing 2023 (PDF)
- 245D & PSR Training Requirements (PDF)
- PSR: Who Should Take What? (PDF)
- Positive Supports Rule Competencies (PDF)
- Employment Specialist Competency (PDF)
- Meds Demo Checklist Form (PDF)
- Online Training Policy Draft (DOC)
Common LMS Tasks
- Certificates (PDF)
- Course Reports (PDF)
- Deactivating Students/Converting to Alumni (PDF)
- Password and Test Resets (PDF)
- Reminder Emails (PDF)
- Training Records/Offline Reportings (PDF)
- User Engagements (PDF)
- User Set-up and Enrollment (PDF)
- Using Parent Accounts (PDF)
- What is the New Hire Portfolios Term? (PDF)
- Advanced: Importing and Exporting Users
Customizing the LMS
- Customizing the LMS (PDF)
- HIPAA & Security Best Practices (PDF)
- E360 Administration Manual (PDF)
- Applying Course Dates (PDF)
- Changing SCORM Completion Requirements and Test Attempts (PDF)
- Cloning Courses and Content (PDF)
- Creating Custom Content with Templates (PDF)
- Editing Terms (PDF)
- Welcome Message, Alerts, Links, and Banners (PDF)
STAR Video Tutorials
User Set-up
Enroll Students
Password Resets
Test Resets
Trainings Records
Adding "Offline" Training
Edvance360 Guides and Videos
Edvance360 offers a variety of guides and videos if you are interested in learning more about deeper features of the LMS.