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Live Training

STAR Services Training Facility

STAR Services Classroom

Convenient classroom trainings are available for audiences from entry-level to executives at our St. Paul location. Led by skilled experts, these classes facilitate shared learning and discussion with service providers from across Minnesota.   VIEW CALENDAR >>
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Virtual Classroom

Virtual Classroom courses on a variety of management-level topics are offered monthly.  Learn from STAR's experienced trainers without the travel.   LEARN MORE OR REGISTER >>
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Designated Coordinator/Manager Development Program

The Designated Coordinator/Manager Development Program is an interactive course designed to help participants gain the knowledge, confidence, and skills necessary to be a successful Designated Coordinator or Designated Manager.   LEARN MORE >>

Agency Site

We come to you! This option is great for trainings at a location of your choice. Classes are held at a time and place determined by the organization or lead agency and are based on the topics you choose.   REQUEST A QUOTE >>

Person-Centered Training

Person-centered philosophies are infused in all our trainings along with tools to apply that approach into daily routine. Classes review person-centered language, tools, and processes to put these ideas and values into action. STAR also offers two-day courses on Person-Centered Thinking, A Picture of a Life, and MAPS and PATH Person-Centered Planning Facilitation. UPCOMING SESSIONS >>
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Trainings throughout Greater Minnesota

Throughout the year, we teach some of our most relevant and requested management-level classes in popular locations across the state.   LEARN MORE >>
STAR Services Training Facility

Heartsaver® CPR AED/First Aid and HeartCode® BLS

STAR trainers are qualified in American Heart Association CPR AED and First Aid instruction and have experience in disability services. We offer three different ways to train: in our classroom, at your site, and blended learning!   LEARN MORE >>
For more information about STAR's live training options, contact [email protected]  or 651-644-3140.

Trainings on these topics and more are available now:

  • 245D Orientation and Annual Trainings
  • 245D Compliance
  • Positive Supports Rule
  • Person-Centered Practices
  • Person-Centered Thinking (two-day)
  • MAPS and PATH Facilitation
  • ​​Mental Health
  • Licensing Compliance
  • Designated Coordinator/Manager
  • Quality Assurance
  • AHA CPR/First Aid
  • Medication Administration
View Course Library
Meet the Team
  1. Lillian Altendorfer-Morales
    Lillian Altendorfer-Morales, Training Manager
    Lillian has an Associate of Arts in Health Care Management and has worked in the Human Service field for over 25 years. A favorite of STAR’s students, Lillian’s experience includes working in ICF/DDs, In-Home Support Services, and acting as the Staffing Manager at STAR. Outside of her work at STAR, Lillian is always on the move as a personal trainer and a volunteer firefighter. Currently overseeing the STAR training department, Lillian instructs a wide variety of courses. Lillian is also a MANDT and Crisis Prevention Institute instructor.
  2. Becky Eikmeier
    Becky Eikmeier, Program Services Consultant, DC/DM
    Becky began her career in Human Services as direct support staff in an ICF/DD and has since had experiences supporting children and adults with various diagnoses. Becky combines her BS in Psychology and her experiences as an ICF/DD program manager, director of a DTH, and 22 years as a licensor with the Department of Human Services to create practical applications of the rules and regulations that are vital to providing effective and compliant services.
  3. Leane Brown
    Leane Brown, Learning & Development Director, DC/DM
    Leane has experience in managing ICF/DD programs assisting individuals with various diagnoses and needs as well as unique experience in aiding in the inception of Minnesota’s first home specifically for adolescents with Fetal Alcohol Spectrum Disorder. She graduated from Clarke College and applies her combined studies in psychology and drama/speech with her first hand experiences to facilitate interactive, dynamic, and relevant training. Leane has received MAPS and PATH training from Inclusion Press, Jack Pearpoint and Lynda Kahn with permission to teach MAPS and PATH.
  4. Sarah Stein
    Sarah Stein, Program Services Consultant, DC/DM
    Sarah has worked as a Designated Coordinator in residential settings and as a program manager for a vocational provider. She has a BA in Psychology and an AA in Medical Administrative Assistance. With almost 20 years of experience working in the field of developmental disabilities, Sarah fully understands the training requirements and needs of direct care and management level staff. Sarah has a natural talent for helping participants improve their skills, confidence, and effectiveness.
  5. Angie Hart
    Angie Hart, VP of Quality Enrichment & Assurance, DC/DM
    Angie Hart has over 20 years of experience working with people with developmental disabilities. Through her work as a corporate trainer and consultant, Angie has assisted companies with compliance issues and program development. She uses her experience as a direct support professional, QDDP, Manager of an ICF/DD, and Director of ICF/DD and Waivered Services to teach human service professionals the “ins and outs” of regulations, as well as leading and managing staff in social services. Angie is a Helen Sanderson Accredited Trainer for One Page Profiles and Person-Centered Reviews, received in 2018.
  6. Jennifer May
    Jennifer May, VP of Operations
    Jennifer has been with STAR Services for 17 years and oversees several departments including online training, contracted staffing, and customer relations. She has a passion for staff training and development and enjoys presenting on Positive Psychology, management topics, workforce motivation, and strategic planning. In 2015, she was named as an Emerging Leader in the field of disabilities by ANCOR. Jennifer graduated from the University of Minnesota Duluth with BAs in Political Science and International Relations, and a MA in Liberal Arts with concentrations in Political Science and History.
  7. Shauna Cropsey
    Shauna Cropsey, Program Services Consultant, DC/DM
    Shauna has 15 years of experience working with people with developmental disabilities. She started her career working as a Personal Care Assistant for children and then went on to work with adults as a direct support professional in both residential and day service settings and as a Manager of a community-based DTH and employment service. Shauna graduated from Gustavus Adolphus College with a BA in Sociology and Anthropology and she uses her education and experience to help human service professionals provide person-centered services that are both meaningful and compliant.
  8. Amber Saathoff
    Amber Saathoff, Program Services Consultant, DC/DM
    Amber began her career in Human Services as a direct support professional in a company specializing in Independent Living Skills services and has since had experiences supporting children and adults with various diagnoses. She graduated from Winona State University and uses her combined studies in psychology and communication studies with her first-hand experiences to create practical applications of the rules and regulations that are necessary for providing compliant services. Amber consults with providers across the state, is trained to facilitate person-centered plans, and teaches a variety of management and specialty classes.
  9. Betsy Gadbois
    Betsy Gadbois, Director of Person-Centered Development
    Betsy has worked in the field of developmental disabilities since 1980 and executing person-centered planning since the early 1990s. She is a certified trainer and mentor for Person-Centered Thinking and Person-Centered Planning and one of five Person-Centered Thinking and Planning mentors in Minnesota. She has trained people all over the country including families, educators, county case managers, providers, and people receiving service. Betsy is passionate about people having positive control over a life they desire.